FAQ


Of course we can! We can design a unique, individual cake of your dreams incorporating your color scheme, ideas and other design requirements.

You can call us at 0501000280 or contact us using other communication channels (sms, WhatsApp message, Instagram private message, email) to discuss details with no obligation.

Absolutely. We can vary the shape or color as you wish. We will need to work together to create the perfect cake for you. The best way to do it is via calling us at 0501000280 or contact us using other communication channels (sms, WhatsApp message, Instagram private message, email).

Normally 2 – 3 days  is a typical lead time. Short notice events can usually be accommodated depending on position availability. For your piece of mind we advise to book in early.

All design appointments are available in the shop. In addition, you can send us photos of any other cakes including your color samples, copy of your invite… etc. Please call us at 0501000280 or contact us using other communication channels (sms, WhatsApp message, Instagram private message, email, ).

Yes you can pick up your cake from our shop.

Please consider that specialty cakes are heavy, perishable and according to their design, need extra care while being delivered. They can be easily damaged if not delivered properly.

There are more than 120 branches of AL Ansari Exchange in UAE and you can send the money from any branch. The person who will make the payment needs to provide the following information to AL Ansari Exchange counter:
1. Your name (they will ask you for ID)
2. Your mobile number
3. Order number (which will be provided to you by us)
Also, you need to tell them that you want to transfer the money using (Cash Collection) to Torkwaz Gifts & Sweets Trading. This will get you entitled to pay exchange rate of 15 AED only (instead of 30 AED)

We deliver everywhere in UAE (except some remote areas in Abu Dhabi)

We deliver 7 days a week, from 9 am to 10 pm.

All products on bonfete.ae are either delivered via bonfete.ae’s own courier vans, or through our network of private courier drivers. Every necessary measure is taken to ensure that the product arrives to the recipient in pristine condition. If a product is damaged upon arrival, please contact a customer service representative immediately for assistance.

bonfete.ae keeps customer information completely confidential. Our company does not share customers’ personal information for third-party use or sell it to advertising agencies.

At bonfete.ae, we place a top priority on convenience as well as quality. We feel that online shopping is the quickest way for customers to browse products, as well as the most convenient way to purchase them. When our customers enjoy orders from the comfort of home, they need not stand in line, carry bulky products, or experience disappointment when an item is out of stock. When a customer places an order with us, confirmation of the order arrives immediately. UAE shopping has always been a favorite activity of our customers, and the convenience of online purchases makes it even more enjoyable.

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